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Terms and Conditions

Please read carefully 

The use of this website is governed by these Terms and Conditions, in association with any terms specifically stipulated on individual pages of the sites in question. If you do not agree with these terms, please do not use this web site.

 

Security Deposit

São Rafael Villas, Apartments & Guesthouse, reserves the right to request a deposit during check-in, to safeguard any damages and/or losses of any equipment that is part of the accommodation's inventory (the full list, with the cost of each item will be provided to the guest).

The security deposit can be paid in cash or credit card. The amount varies according to the type of accommodation:

- 1-Bedroom Apartment and Studios = € 200.00

- 2-Bedroom Apartments and 2-Bedroom Villas = €300.00

- Vilas Superior + Superior Plus = € 400,00

This amount will be returned upon Check-Out, will be returned within 48 hours after check-out, following a damage inspection of all of the villa’s utensils and equipment.

 

Cleaning services

Please note that cleaning service and refilling/restock of hygiene products are not available during the stay.

Hygiene products will be provided at check-in (in a number equal to the number of occupants of the villa) and there will be no replacement provided.

When the stay is over 5 nights, the following will be provided at check-in:

  • 1 extra set of sheets and pillowcases per bed;
  • 1 extra set of bath towels;
  • 1 extra set of pool towels.

The GuestHouse features a cleaning service every 4 nights, for stays equal or for more than 4 nights. The cleaning includes changing of bed linen, towels and restocking of personal hygiene items.

 

Meals

IMPORTANT INFORMATION: The Apartments and Villas no longer have the possibility to purchase the breakfast supplement, due to the breakfast room not being allowed to admit more guests, in addition to those staying at the Guesthouse. This is done to comply with safety distance requirements.

All meals are on a Take Away basis. The order must be placed by the Guest via telephone or in person, with the São Rafael Beach restaurant.

The options are defined in a menu provided in the accommodation unit. The pick-up of the meal will take place at previously-stipulated time.

 

Payment Policies

Non-Refundable Rate

Please note that 100% of the reservation amount will be paid by bank transfer or credit card, via a secure link.

Flexible/Standard Rate

June - Payment in full up to 3 days before the arrival date;

July to September - Payment in full up to 14 days before the scheduled arrival date.

Last minute bookings: payment in full at the time of booking, if made:

June - 3 days or less from the check-in date;

July to September - 14 days or less from the check-in date.

 

Cancellation Policies

Non-Refundable Rates

Subject to a penalty of 100% of the reservation amount, in case of cancellation.

Flexible Rate

June - Cancellation 4 days before the arrival date free of charge. If the reservation is canceled 3 or less days before the arrival date, a penalty of 50% of the total reservation amount will be applied.

July to September - Cancellation free of charge, if the reservation is canceled up to 15 days before the arrival date, there is no charge. If the reservation is canceled within 14 days or less of the arrival date, a penalty of 50% of the total reservation amount will be applied.

Please note that in the event of no-show, the full booking amount will be charged as penalty.

 

Dress Code

Please note that there is a Dress Code in place in all public areas of the property, which will be reminded and reinforced by staff on hand.

 

Check-In

In compliance with Portuguese Law, it is absolutely necessary to present an official identification document (Passport, Identification card) of each and every person (adults, children, babies) at check-in. Failing to do so, the check-in won’t be able to follow through and the cancellation policy will still be applicable.

 

Payments

In case of a pre-payment with a Credit Card to guarantee the booking, it is mandatory to present that credit card at check-in. Failing to do so, a new payment in the same amount (credit card or cash) is mandatory, by cancelling the previous payment debited in the informed credit card.

If you need to add a VAT number to the invoice of the prepayment, you must inform us at the time of booking.

 

Promotions and Offers

Salgados Beach Villas may make information available on the site related to specific services, offers or promotions that are occurring. Such services, offers or promotions will be subject to the specific terms, conditions and restrictions found on the site associated with these same services, offers and promotions.

 

Court of Law and Jurisdiction

These Terms and Conditions are governed and interpreted according to Portuguese law. Both parties agree, in the exclusive interest of São Rafael Villas, Apartments & GuestHouse, to elect the Portuguese courts as the competent and exclusive courts of law to judge and decide any lawsuits, actions, or judicial measures that may emerge or result from this contract; unless it has been agreed upon that in this clause of election of a competent legal court in the exclusive interest of São Rafael Villas, Apartments & GuestHouse reserves the right to press legal actions against the user in law courts of competent jurisdiction in any other country.

 

General

The user is not permitted relinquishment, sublicensing or transference or any other form of any of their rights stipulated in compliance with these Terms and Conditions. If any clause contained in these Terms and Conditions is determined invalid by a qualified court of law, the invalidity of this clause will not affect the validity of the other clauses included in these Terms and Conditions, which will remain in full force and effect. The non-execution by one of the parties of any right or expedient in compliance with these Terms and Conditions does not constitute a renunciation of this right or expedient.

 

Use of the Site

Use of the site implies that the user must be of age (minimum 18 years) and be able to enter into binding contracts. The user will be financially responsible for any and all use of the site by him/herself. The user may use the site only to make legitimate reservations or acquisitions. We reserve the right, at any time and without previous notice, to impede or limit access to the user of the entire site or any part of the site.

 

Availability

Reference to a product or service on the site does not imply that the product or service may be available or will eventually be available at the user's location. The contents of the site, including publicity content, are meant to be used and presented only where their use and presentation are allowed, according to applicable laws and regulations.

 

Limitation of Responsibility and Deresponsabilization Clause

Although São Rafael Villas, Apartments & GuestHouse takes every possible measure to assure the exactness of the contents of the site, the information is of a generic nature and does not claim to include all information related to the products and services mentioned on the site. Thus, São Rafael Villas, Apartments & GuestHouse does not guarantee that the contents will be adequate for particular circumstances of the user or will satisfy his/her specific needs. São Rafael Villas, Apartments & GuestHouse is not responsible for any errors or omissions considered to be outside of its reasonable control that might affect any contents on the site. The site may include links to access other websites that are beyond our control and which are not in compliance with these Terms and Conditions. If the user accesses other sites using the links provided, the availability and contents of these sites will be the responsibility of their operators.

 

Registration

If the user registers or provides his/her personal data through the site, he/she should be assured that the data supplied in the act of registration or at any other time are correct and complete. The user is committed to reporting immediately any necessary alterations to the information supplied while registering.

São Rafael Villas, Apartments & GuestHouse guarantees full confidentiality for the personal data supplied through the secure server and under the terms of the applicable law.

 

Alterations to these Terms

São Rafael Villas, Apartments & GuestHouse reserves the right, at its discretion, to make any alterations on any part of the site. Because of its updating policy, São Rafael Villas, Apartments & GuestHouse may wish to alter these Terms and Conditions (including those related to the use of contents). In case of alterations in the Terms and Conditions, São Rafael Villas, Apartments & GuestHouse will notify the user, indicating at the beginning of these Terms and conditions the date of its last update. Therefore it is important that whenever the user accesses the site, he/she checks to see if there is any notification of alterations to the Terms and Conditions. Use of the site after publication or notification of alterations on the part of São Rafael Villas, Apartments & GuestHouse implies the acceptance of these alterations. If the user does not wish to be subject to these alterations, he/she should not continue to use the site.

 

Settlement of disputes

In the event of litigation, the consumer may contact:
Centro de Arbitragem de Consumo do Algarve Tribunal Arbitral
Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel: 289 823 135 Fax: 289 812 213
Email: info@consumoalgarve.pt
www.consumoalgarve.pt

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