PRIVACY POLICY OF THE WEBSITE www.saorafaelalgarve.pt

IDENTIFICATION OF THE DATA CONTROLLER

Name: LUSCO FUSCO – Exploração Turística, S.A.

Registered Office: Av. da República, 51D 1495-110 Algés Lisboa – Portugal

NIPC (Tax ID): 508814472

Telephone: +351 218 292 370 (national landline call)

E-mail: reception@saorafaelalgarve.pt

DUTY TO INFORM

The protection of personal data of natural persons is protected in Portugal by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, (“GDPR”) and by Law no. 58/2019, of 8 August, which ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

“Personal data” means any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person; therefore, protection does not cover the data of legal entities.

An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity (for example, their name associated with their telephone number or email address).

By reading this Privacy Policy, the User is informed about the processing of their personal data carried out by LUSCO FUSCO – Exploração Turística, S.A. through the website www.saorafaelalgarve.pt.

PURPOSES OF PERSONAL DATA PROCESSING

The personal data we collect and process through the Website identified above will solely be used for the following purposes:

  1. To manage the contracting of services carried out through the Website, such as contact requests or booking management;
  2. To periodically send communications with news related to the activity of LUSCO FUSCO – Exploração Turística, S.A. and the sector to which it dedicates its activity;
  3. Anonymous and aggregated analysis of service use, to identify User habits and trends, in order to improve the services offered and meet the specific needs of Users;
  4. In case of contracting, the data collected on this Website, together with other data obtained within the scope of the contractual relationship, will be used for human resources management, to ensure compliance with legal obligations, and to provide employees with the necessary means to pursue professional activity;
  5. Compliance with national and international legal provisions, or execution of an order from competent judicial authorities;
  6. Compliance with legal obligations derived from applicable legislation on data protection, as well as for the exercise of data subjects’ rights, in particular, the defence of a right in judicial proceedings.

LUSCO FUSCO – Exploração Turística, S.A. guarantees the confidentiality of all data provided. Although LUSCO FUSCO – Exploração Turística, S.A. collects and processes data in a secure manner that prevents its loss or manipulation, using the most appropriate techniques for this purpose, it should be kept in mind that data collection on open networks does not allow the movement of personal data under absolute security conditions, with the risk of it being accessed and used by unauthorized third parties.

Failure to respond to data marked as mandatory may imply the impossibility of responding to the data subject’s request.

LAWFULNESS OF PERSONAL DATA PROCESSING

LUSCO FUSCO – Exploração Turística, S.A. processes User data:

  1. when they express their free, specific, informed, and unambiguous consent for the processing of their personal data for certain purposes; and/or
  2. when necessary for the performance of a contract to which the data User is a party, or for pre-contractual procedures at the request of the User; and/or
  3. for compliance with legal obligations to which LUSCO FUSCO – Exploração Turística, S.A. is subject; and/or
  4. for the purposes of the legitimate interests pursued by LUSCO FUSCO – Exploração Turística, S.A. or by third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject requiring personal data protection.

The User guarantees that the information provided is true, accurate, complete, and up to date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of this obligation.

In the event that the data provided belongs to a third party, the User guarantees that they have informed said third party of the aspects contained in this document and obtained their authorization to provide their data to LUSCO FUSCO – Exploração Turística, S.A. for the indicated purposes.

RETENTION PERIOD

LUSCO FUSCO – Exploração Turística, S.A. only retains and processes your personal data for the period that proves necessary or mandatory for the fulfillment of the purposes described above, applying criteria for information retention appropriate to each processing operation and in line with applicable legal and regulatory obligations.

LUSCO FUSCO – Exploração Turística, S.A. maintains personal data in its systems in such a way that it is possible to identify the data subjects according to the following criteria:

  • for a period of time no longer than necessary to pursue the purposes for which they were collected, provided that legal or contractual obligations do not provide otherwise;
  • to comply with specific legal or contractual obligations;
  • when applicable and legitimate, until any request for objection or erasure by the Data Subject.

COMMUNICATION OF DATA

In addition to communications made in compliance with legal obligations, the personal data of the Data Subject may be known, beyond LUSCO FUSCO – Exploração Turística, S.A., by:

  • external service providers of LUSCO FUSCO – Exploração Turística, S.A., in their capacity as data processors;
  • national and international companies belonging to the same group as LUSCO FUSCO – Exploração Turística, S.A.;
  • authorities in general, public administrations, entities, and bodies, both national and international;
  • LUSCO FUSCO – Exploração Turística, S.A.

INTERNATIONAL DATA TRANSFERS

The personal data collected will be processed within the European Economic Area, and there are no international transfers of data to third countries or international organizations.

In the event of any processing of personal data outside the European Economic Area, this will only occur by adopting appropriate safeguards and the required level of protection in accordance with legislation on personal data protection.

INFORMATION SECURITY

LUSCO FUSCO – Exploração Turística, S.A. has implemented appropriate technical and organizational security measures to guarantee the security of personal data provided to it by the User, aiming to prevent its alteration, loss, processing, and/or unauthorized access, taking into account the current state of technology, the nature of the stored data, and the risks to which they are exposed.

Personal data are processed with the level of legal protection required to guarantee their security and prevent their alteration, loss, processing, or unauthorized access, taking into account the state of technology, with the User being aware and accepting that Internet security measures are not impregnable.

In the event that LUSCO FUSCO – Exploração Turística, S.A. subcontracts the provision of services involving the transfer of personal data to other entities, those entities will be obliged to adopt the necessary technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorized access, or any other type of unlawful processing.

EXERCISE OF RIGHTS

In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification, and, where applicable, restriction of processing, erasure, portability, objection, and withdrawal of consent under the terms of the GDPR, requesting it in writing by any of the following means, specifying the right or rights they wish to exercise:

  • E-mail: reception@saorafaelalgarve.pt;
  • Postal address: Av. da República, 51D 1495-110 Algés Lisboa – Portugal

SUPERVISORY AUTHORITY

The User also has the right to lodge a complaint with the National Data Protection Commission (Comissão Nacional de Proteção de Dados) regarding matters relating to the exercise of their rights and the protection of their personal data, if they consider that their data protection rights have been violated.

THIRD-PARTY PAGES

The Website may contain advertising, links, or other content that links or redirects to pages and services of suppliers, advertisers, affiliates, sponsors of LUSCO FUSCO – Exploração Turística, S.A., and other third parties.

However, LUSCO FUSCO – Exploração Turística, S.A. does not control the content or links that appear on those pages and is not responsible for the practices used by those pages or websites. LUSCO FUSCO – Exploração Turística, S.A. advises Users to visit the privacy policy of such pages, as well as their terms and conditions.

Searching or interacting on any other website, including those that have an external link to the Website, are subject to the terms and conditions of that website, and in no case shall LUSCO FUSCO – Exploração Turística, S.A. be held responsible for such access and use.

DATA PROCESSING CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE AS AN INDEPENDENT DATA CONTROLLER

Without prejudice to the processing of data collected through the Website being the responsibility of LUSCO FUSCO – Exploração Turística, S.A., as identified above in Section 1 of this Privacy Policy, we inform the User that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and with NIPC 515 139 092, may act, in specific situations, as a Data Controller, independently determining the purposes and means of processing.

This occurs, namely, regarding data processed to ensure the operation, maintenance, and security of the booking engine.

In these situations, User data will be processed according to the information below:

  • Purpose: to guarantee the operation, security, and continuous improvement of the Website;
  • Lawful basis: legitimate interest;
  • Retention period: for the period strictly necessary to pursue those purposes.

Mirai ensures that, even in these situations, it only processes strictly necessary data, adopting appropriate technical and organizational measures to ensure their security and confidentiality.

The User may exercise the rights referred to in Section 9 by requesting it in writing through any of the following means, specifying the right or rights they wish to exercise:

  • E-mail: portugal@mirai.com;
  • Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil

You may also exercise the rights provided for in Section 10.

CHANGES TO THE PRIVACY POLICY

In order to ensure the adequacy of the document, LUSCO FUSCO – Exploração Turística, S.A. reserves the right to review this Policy at any time it deems appropriate, so Users are recommended to check this privacy policy regularly and/or each time they access the Website.

Updated on 04/09/2026.